Frequently Asked Questions

Find answers to common questions about ARt Quest

ARt Quest is an interactive Augmented Reality treasure collecting experience where you can discover 3D art installations around your city. Use your smartphone to scan QR codes and unlock amazing artwork that comes to life through augmented reality. Experience the fusion of real-life physical art with immersive AR elements - see both the actual artwork and magical AR additions in the same view! During each experience, tap on the Gold Coins to collect them and unlock exclusive rewards!

  1. Explore the map on our homepage to find treasure locations
  2. Visit one of our partner locations
  3. Look for QR codes or markers in strategic places
  4. Scan the code with your smartphone camera
  5. Watch as the 3D artwork appears through augmented reality!

Here's a visual demonstration of how the scanning process works:

Scanning demonstration animation

The scanning process involves:

  1. Find the QR Code: Locate the printed QR code at the treasure location
  2. Open Camera: Launch your phone's camera or use our in-app scanner
  3. Scan Code: Point your camera at the QR code for a few seconds
  4. Experience AR: Watch as the 3D artwork appears and comes to life!

Make sure you have a stable internet connection and good lighting for the best experience.

You only need a smartphone with a working camera and an internet connection. No special AR hardware required!

Requirements:

  • Modern smartphone (iOS 13+ or Android 8+)
  • Working camera
  • Internet connection for loading content

ARt Quest uses MindAR technology to overlay 3D artwork on real-world markers and QR codes. When you scan a treasure code:

  1. Your camera recognizes the visual marker
  2. Our app loads the corresponding 3D model
  3. The artwork is anchored to the real-world location
  4. You can walk around to view the piece from different angles

ARt Quest uses a Gold Coin collection system! Look for sparkling Gold Coins during your AR experiences.

  • Treasure Discovery: Each new treasure you find reveals Gold Coins
  • Coin Collection: Tap the floating Gold Coins to add them to your collection
  • Rewards Unlock: Collect enough Gold Coins to unlock exclusive rewards and badges
  • Progress Tracking: View your collection count in the rewards section

Your Gold Coin collection is saved to your account. Higher coin counts unlock better rewards and achievements!

Try these troubleshooting steps:

  1. Good Lighting: Make sure there's plenty of light on the QR code
  2. Camera Permission: Ensure ARt Quest has camera access
  3. Distance: Hold your phone 4-6 inches from the code
  4. Internet: Check your internet connection
  5. Clean Lens: Make sure your camera lens is clean

If the problem persists, try refreshing the app or contact our support team.

We're committed to making art accessible to everyone! Our app includes:

  • Multiple Languages: English, French, and Portuguese support
  • Accessible Design: High contrast and large text options
  • Alternative Content: Text descriptions for all artwork
  • No Motion Dependency: Static viewing options available

For specific accessibility needs, contact us and we'll do our best to help.

We're always looking for amazing artists to join our collection! We partner with local artists, galleries, and public art installations.

Current Opportunities:

  • Local artist spotlight features
  • Public art collaborations
  • Time-limited exhibitions
  • Community art projects

Contact us at ceo@exuberantecaos.com if you'd like to participate!

We're here to help! You can reach our team through:

  • Email: ceo@exuberantecaos.com
  • Social Media: Follow us for updates and new treasure locations
  • Website: Check our main page for announcements and events

We typically respond within 24-48 hours. Thank you for being part of ARt Quest!

Still Need Help?

Can't find what you're looking for? Send us a message!

Contact Support